- Go to Contacts › Customer Groups › Add.
- Enter a name, for example "Wholesale" or "Farmers' Cooperative".
- Choose how the group's prices work:
- Percentage: a discount (e.g. 5) or markup applied to the normal selling price; or
- Selling price group: use a separate price list. See Selling price groups.
- Save, then assign customers to the group (Contacts › Customers › Edit › Customer Group).
When you choose that customer on the POS, the group's prices are applied automatically.
Tip: Reports › Customer Groups Report shows total sales by group, which helps you see which segment brings the most business.
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