Customer groups and special pricing

Group customers (e.g. Wholesale, VIP) to give them an automatic discount or their own price list.

Updated 13 Oct 2026
  1. Go to Contacts › Customer Groups › Add.
  2. Enter a name, for example "Wholesale" or "Farmers' Cooperative".
  3. Choose how the group's prices work:
    • Percentage: a discount (e.g. 5) or markup applied to the normal selling price; or
    • Selling price group: use a separate price list. See Selling price groups.
  4. Save, then assign customers to the group (Contacts › Customers › Edit › Customer Group).

When you choose that customer on the POS, the group's prices are applied automatically.

Tip: Reports › Customer Groups Report shows total sales by group, which helps you see which segment brings the most business.

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