Roles and permissions

Control exactly what each type of user can see and do — from cashier to manager.

For business admins Updated 13 Oct 2026

A role is a set of permissions. Every user has one role.

Built-in roles

  • Admin: full access to everything in the business, including settings, users and M-Pesa keys.
  • Cashier: selling on the POS and basic sales tasks.

Creating your own role

  1. Go to User Management › Roles › Add.
  2. Give it a name, e.g. "Store Manager" or "Senior Cashier".
  3. Tick the permissions it needs, grouped by area: User, Supplier, Customer, Product, Purchase, POS/Sell, Brand, Tax, Unit, Category, Report, Settings, Expense, Home (dashboard) and more.
  4. For selling roles, also set:
    • Access selling price groups;
    • whether they can edit price, give discounts or view purchase price;
    • Access locations (or set this per user).
  5. Save, then assign the role to users.

Common setups

Role Typical permissions
Cashier POS sell, add customer, view own sales, open/close register
Store keeper Products view/add, purchases, stock adjustment, stock transfer
Manager Everything above plus reports, expenses, all sales, discounts
Accountant Reports, payments, expenses, contacts. No product editing

Important: Hide purchase price and profit from cashiers unless they need them. Also restrict Delete sell, so mistakes are corrected with returns, which leave a record.

Note: Changes to a role apply the next time the user loads a page.

Was this article helpful?

Thanks for letting us know!

Sorry it didn't help. Tell us what was missing on WhatsApp and we'll help you directly — and improve the guide.

Still need help?

Our support team is happy to help. To get the fastest answer, please include:

  • Your business name and username
  • What you were trying to do, and the page you were on
  • The exact error message or a screenshot
  • The invoice / reference number, if it is about a sale or payment
WhatsApp +254 745 063 337 Contact form
Monday to Saturday, 8:00 am – 6:00 pm (EAT)
© 2026 TechFusion POS · techfusion.africa