Signing in, passwords and staying secure

How to sign in, reset a forgotten password, change your password and keep your account safe.

Updated 13 Oct 2026

Signing in

Go to techfusion.africa, click Sign In, then enter your username (not your e-mail, unless your admin set it as your username) and your password.

Note: Usernames are case-sensitive in some setups. Type yours exactly as your admin gave it to you.

Forgot your password?

  1. On the sign-in page click Forgot Your Password?
  2. Enter the e-mail address linked to your account and submit.
  3. Open the e-mail from TechFusion POS and click the reset link. Check your Spam folder if it doesn't arrive within a few minutes.
  4. Choose a new password and sign in.

No e-mail on your account? Ask your business admin to set a new password: User Management › Users › Edit, then enter a new password.

Changing your password

  1. Click your name in the top-right corner and choose Profile.
  2. Under Change Password enter your current password and the new one twice.
  3. Click Update.

Signing out

Click your name in the top-right corner, then Sign Out. Always sign out on shared computers.

Keeping your account safe

  • Never share your password. Each person should have their own user so sales and changes are recorded under the right name.
  • Use at least 8 characters with letters and numbers.
  • If someone leaves your business, the admin should deactivate their user straight away (User Management › Users › Edit › Is active).

Still can't sign in? See I can't sign in.

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