Returning goods to a supplier

Send back faulty or wrong items, reduce your stock and the amount you owe.

Updated 13 Oct 2026

Returning items from a purchase

  1. Purchases › List Purchases, then on the original purchase Actions › Purchase Return.
  2. Enter the quantity returned for each item.
  3. Save. Stock is reduced and the purchase shows the return.

Returning without the original purchase

Use Purchases › List Purchase Return › Add. Choose the supplier and location, then add the products and quantities.

Getting the money back

If the supplier refunds you, open the return under List Purchase Return and use Actions › Add Payment to record the refund. If they reduce what you owe instead, the return lowers your balance with them automatically.

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