Sending invoices and reminders by e-mail or SMS

Let TechFusion send customers their invoice, payment confirmations and due reminders automatically.

For business admins Updated 13 Oct 2026

Notification templates

Settings › Notification Templates (if available on your plan) lets you write the messages for:

  • New sale: the invoice to the customer;
  • Payment received;
  • Payment reminder for overdue invoices;
  • New booking, new order and others;
  • supplier messages for purchase orders.

Use the tags shown, such as {contact_name}, {invoice_number}, {total_amount} and {invoice_url}, to fill in details automatically. Tick Auto send for messages that should go out without clicking.

E-mail and SMS settings

E-mail and SMS sending is configured under Settings › Business Settings › Email Settings and SMS Settings. If you're not sure what to enter, contact support and we'll help you connect your SMS provider.

Sending manually

From Sell › All sales, Actions › Send Notification sends the invoice to the customer by e-mail or SMS. Actions › Invoice URL copies a link you can paste into WhatsApp.

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  • Your business name and username
  • What you were trying to do, and the page you were on
  • The exact error message or a screenshot
  • The invoice / reference number, if it is about a sale or payment
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