Pages or lists won't load ("Processing…")

1. Refresh the page (F5, or pull down in the app).
2. Check your internet. Open another website. Slow or unstable connections are the most common cause.
3. Narrow the list. Very large date ranges (e.g. "All time" with thousands of sales) take longer. Choose a shorter period or a single location.
4. Sign out and back in. Your session may have expired.
5. Try another browser (Chrome is recommended) or a private/incognito window. If it works there, clear your browser's cache and cookies for techfusion.africa.
6. Turn off browser extensions such as ad blockers for techfusion.africa.

"Something went wrong" or "Unauthorized action"

• Unauthorized action / 403: your role doesn't allow this. Ask your admin.
• Something went wrong / 500: please contact support with the page address, the time and what you clicked. It helps us find the cause quickly.