TechFusion The app shows old settings
Changes made on the website (payment methods, M-Pesa, prices) appear when you return to the app or pull down to refresh. If not, close the app completely and open it again.
A menu page opens blank or keeps loading
- Pull down to refresh, or tap ↻.
- Check your internet connection.
- Make sure your phone's date and time are set to automatic. A wrong clock breaks secure connections.
- Update Android System WebView and Chrome from the Play Store.
"Your session has expired" / signed out unexpectedly
Your password was changed, your account was deactivated, or you were signed out from another device. Sign in again.
The app is slow
Close other apps, check your connection, and make sure you have the latest version of the TechFusion POS app.
Receipts won't print
See Printing problems.
When contacting support, tell us your phone model, Android version and what you tapped. A screenshot helps a lot.
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