Correcting stock with a stock adjustment

Remove damaged, expired, lost or stolen items from stock and keep a record of why.

Updated 13 Oct 2026

A stock adjustment reduces stock for reasons other than a sale: damage, expiry, theft, or a count that came out lower than the system.

  1. Go to Stock Adjustment › Add.
  2. Choose the Business Location, the date and the Adjustment type:
    • Normal: everyday losses (spillage, breakage).
    • Abnormal: unusual losses (theft, fire, flooding).
  3. Search and add the products, with the quantity to remove for each.
  4. Total amount recovered: if you got some money back (e.g. you sold damaged goods cheaply or insurance paid), enter it.
  5. Write the Reason (e.g. "5 bags damaged by rain").
  6. Click Save.

Stock reduces immediately, and the value appears in reports such as the Profit/Loss report.

What if the count shows more stock than the system?

A stock adjustment only reduces stock. If you find extra items, record them as a Purchase (if bought) or add them through Add or Edit Opening Stock (if they were never recorded). Better still, check first for a sale recorded twice, an unrecorded return, or a transfer not received.

Tip: Do regular stock counts and compare with Reports › Stock Report. Small differences caught early are easier to explain. See Stock looks wrong.

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